Privacy Policy
Last updated: April 2026
Hemp's Clippers & Supply (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what data we collect when you visit clipperrepair.com, how we use it, and your rights — including your rights under the EU General Data Protection Regulation (GDPR) and the UK GDPR.
1. Who We Are (Data Controller)
Hemp's Clippers & Supply13407 Graceham Rd
Thurmont, MD 21788, USA
Phone: 301-898-9916
Contact: clipperrepair.com/contact
2. What Data We Collect
a) Data you give us directly
When you place an order or contact us, you provide your name, shipping address, email address, and phone number. This information is used solely to process and fulfil your order and to respond to enquiries. We do not store payment card details — all payment processing is handled by our payment processor.
b) Shopping cart and session data
We store your cart contents and login status in a session cookie that expires when you close your browser. This cookie is strictly necessary for the site to function and does not require your consent.
c) Analytics data (with your consent)
With your consent, we use Google Analytics 4 (GA4) to understand how visitors use our site — for example, which pages are viewed and which products are popular. GA4 sets the following cookies on your device:
- _ga — distinguishes users; expires after 2 years.
- _ga_<ID> — stores session state; expires after 2 years.
Analytics data is processed by Google LLC (USA). Google operates under EU Standard Contractual Clauses for data transfers to the USA. You can review Google's privacy policy here. We have set GA4 to anonymise IP addresses and to respect your consent choice before any tracking cookies are set.
We do not use advertising cookies, retargeting pixels, or share analytics data with any third party other than Google Analytics.
d) Google Translate (if activated)
The Translate button in our footer loads Google Translate, a third-party service. If you activate it, Google may set cookies to remember your language preference. We do not activate this service automatically; it only loads when you click “Translate this page”.
3. Lawful Basis for Processing (GDPR)
- Contract performance — processing your order and delivering goods to you (name, address, contact details).
- Legitimate interests — session cookie required for the shopping cart to function.
- Consent— Google Analytics cookies, set only after you click “Accept All” in our cookie banner.
4. Data Retention
- Order data is retained for as long as required by US tax and business law (typically 7 years).
- Session cookies are deleted when you close your browser.
- Google Analytics data is retained for 14 months in GA4 by default.
5. Your Rights
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection laws, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — ask us to delete your personal data (“right to be forgotten”).
- Restriction — ask us to stop processing your data in certain circumstances.
- Portability — receive your data in a machine-readable format.
- Object — object to processing based on legitimate interests.
- Withdraw consent — withdraw analytics consent at any time (see below). Withdrawal does not affect the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us. We will respond within 30 days.
If you are in the EU, you also have the right to lodge a complaint with your local supervisory authority. If you are in the UK, you can contact the Information Commissioner's Office (ICO).
6. Managing Your Cookie Preferences
You can change your analytics cookie preference at any time by clicking the button below. This will clear your saved choice and show the consent banner again on the next page load.
You can also delete cookies directly through your browser settings. Most browsers allow you to block or delete cookies under Privacy or Security settings.
7. International Transfers
We are based in the United States. If you are visiting from the EU or UK, your data (specifically, analytics data processed by Google) is transferred to the USA under the EU–US Data Privacy Framework and/or Standard Contractual Clauses.
8. Children's Privacy
Our site is not directed at children under 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects when changes were last made. We encourage you to review this page periodically.
10. Contact
Questions about this privacy policy? Please contact us or write to:
Hemp's Clippers & Supply13407 Graceham Rd
Thurmont, MD 21788, USA